Nobody tells you this when you start out, but the real work begins around a deduction for every hairball.
We asked a customer for feedback. They looked at us, blinked slowly, and left a single hair on the form.
The Short Version, Told Slowly
If you take only one thing from this, take this: a ruling that anything on a table is already ours is not a bug. It is the product.
Our team did a careful study. By study we mean someone knocked it off the table to see what would happen.
If you have questions, our office hours are three to four in the morning, or whenever we feel like it.
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